Troubleshooting Login Issues

Encountering problems while logging in? Here’s how to resolve them:

Forgotten Password

1. Click on “Having Trouble Logging In?”:
   • On the login page, select this option.
2. Enter Your Email Address:
   • PayPal will send a password reset link to your registered email.
3. Follow the Instructions:
   • Reset your password and log in with the new credentials.

Account Locked

1. Reasons for Locking:
   • Multiple failed login attempts.
   • Suspicious activity detected.
2. Resolution:
   • Contact PayPal’s customer service to unlock your account.

Browser Issues

1. Clear Cache and Cookies:
   • Delete your browser’s cache and cookies.
2. Update Your Browser:
   • Ensure you’re using the latest version.

Authentication Problems

1. Ensure your phone number or email is up-to-date for receiving one-time codes.
2. Disable VPNs that might trigger PayPal’s security filters.